Shipping policy

SHIPPING POLICY
Processing Times, Shipping Rates & Delivery Information for Sticker Orders

COMPANY NAME
Obvion N.V.

OFFICIAL STORE DOMAIN
fzc74t-7p.myshopify.com

CUSTOMER SUPPORT EMAIL
OneyIpes9275@outlook.ie

BUSINESS ADDRESS
Burg. de Hesselleplein 31, 6411 CH Heerlen, Netherlands

Fast & Reliable Dispatch: All orders are carefully packaged in flat, bend-resistant envelopes or protective cardboard
tubes from our operations center in the Netherlands to ensure your stickers arrive in perfect condition.
1. Order Processing Times
All orders are processed and prepared for dispatch within 1 to 3 business days (excluding weekends and public
holidays) after receiving your order confirmation email.
Standard Orders: Processed within 1–2 business days.
Custom Printed Orders: Require an additional 1–2 business days for proofing and printing preparation.
You will receive a notification email with tracking information as soon as your order has shipped.
2. Estimated Delivery Times & Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times by region are as
follows:
Destination / Region Carrier / Service Estimated Transit Time
The Netherlands (Domestic) PostNL / DHL Express 1 - 2 Business Days
EU Countries (EEA) PostNL International / DPD 3 - 7 Business Days
UK & Non-EU Europe International Priority Mail 5 - 10 Business Days
Rest of World (International) Global Postal / DHL Express 7 - 14 Business Days
3. Shipment Tracking
When your order ships, you will receive an automated email notification from us containing a tracking number you can
use to check its status. Please allow up to 24 hours for tracking information to become active in the carrier's system.
4. Customs, Duties, and Taxes (International Shipping)
For orders shipped outside the European Union (EU), please note that Obvion N.V. is not responsible for any customs
duties, VAT, or import taxes applied to your order. All fees imposed during or after shipping are the responsibility of the
customer.

5. Missing, Delayed, or Damaged Packages
Damaged Goods: If your stickers arrive damaged or bent during transit, please photograph the outer package and
damaged items immediately and contact us at OneyIpes9275@outlook.ie within 48 hours of receipt.
Lost in Transit: If you have not received your order within 15 business days of receiving your shipping confirmation
email, please contact us with your name and order number, and we will investigate with the carrier.
6. Contact & Support Information
Obvion N.V. Fulfillment Support
Company Name Obvion N.V.
Fulfillment Center 31 Burg. de Hesselleplein, 6411 CH Heerlen, Netherlands
Contact Email OneyIpes9275@outlook.ie
Store Domain fzc74t-7p.myshopify.com